Run Your Service Business
From One Desk.
Capture leads, answer calls, automate follow-up, book appointments, manage customers, generate reviews, and grow your business from one AI-powered platform.
Michael Reynolds
+1 (480) 555-0192 • Scottsdale, AZ
High Intent: Needs immediate pest inspectionInbound ring detected → AI Voice Agent answered in 1.4s → Zero missed calls.
Everything your service business needs — working together.
Stop Running Your Business From 7 Different Tools.
When software is disconnected, customer leads slip through the cracks, calls get missed, and revenue is lost.
Missed Inbound Calls
Calls ring while your team is on a job or after hours. Those callers immediately dial your competitor.
Slow Lead Response
Web leads sit waiting 2 hours for a callback. By then, the homeowner has booked someone else.
Forgotten Follow-Up
Estimates sent via email with no automatic reminders, leaving thousands in unclosed revenue.
Old Leads Discarded
Past customers and quotes from last season never contacted again for seasonal treatments.
NextGen Desk Centralizes the Entire Customer Journey.
From first contact, inbound call, and instant qualification, through dispatch notice, appointment scheduling, and automated 5-star review requests.
The NextGen Desk
Pest Control System
Not an empty CRM. A pest-control growth system that's already built.
While any service business can use NextGen Desk, our Pest Control edition comes loaded with pest AI prompts, specific custom fields, 10+ pest lead workflows, and battle-tested scripts.
Listen to How Naturally NextGen Handles Pest Inquiries
Trained on real pest terminology, urgency triage, and appointment preference capture.
Sarah L.
Inbound Call Handled by Voice AI
Your Pest Control Follow-Up — Already Built.
Instead of spending months building workflows yourself, deploy a system designed around how pest control companies actually sell and follow up.
Specific Pest Sequences
- General Pest & Quarterly
- Termite Swarms & Inspections
- Ants, Roaches & Spiders
- Rodent Attic Exclusion
- Mosquito & Tick Programs
Upsells & Seasonal Campaigns
- Spring Mosquito Add-On
- Termite Protection Upsells
- Quarterly Recurring Upgrades
- Existing-Customer Specials
- Annual Agreement Renewals
Win-Back & Referrals
- Old Unclosed Estimates
- Past Season Inactive Customers
- 5-Star Review Requests
- Automated Referral Rewards
- Appointment Reminders & Reschedules
Everything You Need to Turn Leads Into Customers.
Explore the unified modules built into NextGen Desk to power your service business.
Never Let Another Call Go Unanswered.
Our AI Voice Agents answer inbound phone calls 24 hours a day, 7 days a week. They speak naturally, identify the customer's service need, capture critical property information, and schedule inspection preferences.
- ✓ Answers inbound calls within 2 seconds
- ✓ Handles natural conversations & asks clarifying questions
- ✓ Gathers customer name, address, and issue scope
- ✓ Handles after-hours calls & weekend emergencies
- ✓ Generates instant call audio, transcripts & CRM summaries
How NextGen Desk Works
From the moment a homeowner notices a problem to your technician pulling into their driveway.
1. Lead Comes In
Homeowner calls your number, submits a Google Ad form, or messages your website chat.
2. NextGen Responds
Voice AI answers the phone in 2 seconds or Messaging AI sends an instant SMS greeting.
3. AI Qualifies
Captures pest/service type, property address, severity, and preferred appointment day/time.
4. Your Team Closes
CRM is updated with call audio, summary, and preference. Dispatch locks in the schedule.
One Platform Instead of a Stack of Subscriptions.
Simplify your business. Keep your leads, conversations, AI agents, appointments, and reviews in one unified desk.
NextGen Desk
All-in-One Service Growth Engine
Choose the NextGen Desk That Fits Your Business.
Start with the raw platform power, or fast-track your growth with our pre-built Pest Control system.
NextGen Desk Basic
Best for service businesses that want our complete platform and prefer to build their own custom automations and workflows.
100% Free Account Setup + A2P Approval Included
Full platform tools + complete training video library.
NextGen Desk — Pest Control
Best for pest control companies that want a turn-key growth system already built, with pest AI, proven scripts, and automations ready to deploy.
100% Free Account Setup + A2P Approval Included
Everything in Basic + Complete Pest AI, Workflows & Scripts.
Includes guided pest onboarding • Cancel anytime • No long-term lock-in
Full Feature Comparison
Understand exactly how the pre-built Pest Control system accelerates your company.
| Feature / Capability | Basic | Pest Control |
|---|---|---|
Full NextGen CRM Platform Contacts, pipelines, deals | Included | |
Conversations & Omnichannel Inbox SMS, Email, Webchat, Social | Included | |
Core Automations & Triggers Blank builder provided | Included | |
Reputation & Review Requests Standard review workflows | Included | |
AI Social Media Management & Planner AI content + multi-platform scheduling | Included | |
Platform Mobile App (iOS & Android) Live notifications | Included | |
100% Free Account Setup & A2P Approval Verification & compliance done for you ($500 value) | Included | |
Full Step-by-Step Training Video Library Comprehensive video tutorials for everything | Included | |
Pest-Specific AI Prompts & Training Pre-trained on 20+ pest species | — | Included |
Pre-Built Voice AI for Inbound Calls Answers 24/7, qualifies & logs | — | Included |
Pre-Built Messaging AI (Web & SMS) Instant text qualification | — | Included |
Complete Pest Lead Workflows (10+ Pests) Termite, Mosquito, Ant, Bedbug... | — | Included |
Seasonal Upsell Campaigns (Mosquito/Tick) Spring & Fall automation | — | Included |
Customer Reactivation & Win-Back Re-engage inactive pest clients | — | Included |
Pest Control Millionaires Playbooks Informed by leading industry coaching | — | Included |
FieldRoutes & GorillaDesk Alignment Complementary sales CRM layer | — | Included |
Guided Pest Account Onboarding Customized to your local services | — | Included |
Frequently Asked Questions
Everything you need to know about NextGen Desk, our platform, and our specialized Pest Control system.
Your Leads Shouldn't Have to Wait for You.
Put your CRM, conversations, AI, follow-up, appointments, reviews, and customer management behind one desk.